A one-day programme designed for people who want to get the very best from groups or teams. It will give participants the skills they need to get any group stretching and working at its best.

Objectives

As a result of attending the course participants will be able to:

• Gain a clear understanding of what facilitation is
• Consider different facilitation approaches
• Apply relevant techniques to engage groups and overcome barriers
• Be better able to deal with disagreements and group conflicts
• Use techniques to maintain group energy
• Create a supportive atmosphere and monitor progress

Content

Topics to include:

• Exploring and identifying participants needs and expectations
• Building a working definition of facilitation
• How to develop a facilitation style
• Exploring roles and responsibilities
• Seeking realistic outcomes from facilitation
• Developing staged facilitation
• Determining the key skills of the facilitator
• Using questioning skills
• Problem analysis techniques
• Motivating and sustaining the group
• Managing the differences between feelings and facts
• Exploring Different Viewpoints
• Tracking progress made by the group and individuals
• Using more creativity in facilitating problem solving groups
• Managing key people within the group
• Dealing with differences and conflict
• Exploring visual techniques, including visioning

Training Methods and Numbers

To accentuate the facilitating approach and to allow participants to experience as many techniques as possible this programme works best in a workshop environment, with exercises to demonstrate the techniques and learning. In view of that we would recommend a maximum of six people if this approach were desired.